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Methodology

How the overall rating is calculated

Equal average of the sources that currently count. Compare the rules, their limits and a worked example.

Equal Mean v1 · Last updated 20 Oct 2026
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METHODEqual Mean v1

One rating per source, equal weight, rounded to one decimal.

The formula

One selected rating per source, with equal weight.

Applied the same way to every casino.

Overall = sum of included normalized values ÷ sources included
  1. Select

    Use at most one confirmed primary page and metric from each source.

  2. Normalize

    Keep /10 ratings unchanged. Multiply /5 ratings by two.

  3. Average

    Give every included source the same weight and round the result to one decimal.

Worked example

The denominator is the number actually included.

An illustrative casino, not a real record.

(CG8.0+AG7.0+LCB6.0+TP policy0.0) ÷ 4 = 5.25CO—

Three numeric ratings and one policy contribution count. The missing source does not: (8.0 + 7.0 + 6.0 + 0.0) ÷ 4 = 5.25, displayed as 5.3/10.

The zero is safety.casino's treatment of a current validated Trustpilot Consumer Warning. It is not a TrustScore published by Trustpilot.

5.3/10
DISPLAYED AS4/5 sources counted · Established

Same chip as every card on the site.

Average of 4 = 5.25 → shown as 5.3/104/5 sources counted
Inclusion rules

Missing data is never silently converted to zero.

You will see these status tags on every casino page.

Public statusMeaningFormula treatment
CountedOne selected, current primary rating from a sourceIncluded at equal weight
Consumer WarningCurrent validated Trustpilot Consumer WarningOur policy contributes 0/10
No source recordNo source record exists in this directoryNot included
Primary rating not selectedA source page or metric still needs a primary selectionNot included
No current ratingA selected record has no current observed ratingNot included
Last checked over 3 months agoThe last source check is older than its review intervalLast-checked rating remains included
Hidden or removedThe source no longer displays a usable numeric ratingNot included unless the Warning rule applies
No current ratingA selected record has no current observed ratingNot included
Last checked over 3 months agoThe last source check is older than its review intervalLast-checked rating remains included
Hidden or removedThe source no longer displays a usable numeric ratingNot included unless the Warning rule applies
Freshness and coverage

A score can change when its coverage changes.

Older checks stay visible and count

Check succeedsCheckedLast checked over 3 months agoLast checked over 3 months ago

Every detail page shows when each source was last checked. After 90 days, it shows “Last checked over 3 months ago”. The last-checked rating stays in the average until another validated check changes it; review timing does not change the score.

Coverage labels

1/51 source2/52 sources3/53 sources4/54 sources5/55 sources
ProvisionalEstablished

One or two included sources produce a provisional result. Three to five produce an established result. These labels describe coverage only; they are not safety certifications.

Trustpilot Consumer Warnings

A Consumer Warning is not a published 0/10 score.

Trustpilot says it places a Consumer Warning when it detects misuse of its review platform and hides the business's TrustScore while the warning is active. It is not itself a casino licensing, payout or game-fairness ruling.

Equal Mean v1 contributes 0/10 for a current validated Warning. The interface keeps that policy value visually separate from the hidden TrustScore and links the original source record and check date.

Read Trustpilot's current Action We Take policy
TrustScore hiddenWhat Trustpilot shows0.0Our policy valueWhat we count
Before you rely on a score

Limits of the comparison

  • 1The five sources measure different things and use different research methods.
  • 2An average can hide large disagreement; always inspect the source range.
  • 3Ratings and warnings can become outdated after the displayed check date.
  • 4No score predicts future withdrawals, licensing action or business failure.
Compare what each source measures

Still have questions? Help and common questions