Help and common questions

Search for a casino name or official domain, or browse the A–Z directory.

On a filtered directory page, choose the source, coverage, score range or note that matters to you. Sorting changes the display order, not a platform's score. Your choices stay in the page address.

The centre shows our overall comparison score out of 10. The ring segments show which of the five sources count, have a low score, show a Consumer Warning or do not count.

Yes. Copy the page address. It retains the search, filters and sort order.

The sources use different measures, audiences and methods. Their numbers can differ even when they cover the same casino.

One or two counted sources produce a provisional comparison score. A small change to either source can move it substantially.

No source currently counts for them. Their source rows explain which records are missing or excluded.

When the Warning was last validated, Trustpilot hid its TrustScore. Our published rule contributes 0/10 until a later validated check changes that record. Trustpilot did not award the zero.

The last source check is over 90 days old. Its last-checked rating remains included, with the check date visible, until a later validated check changes the record.

Sources are checked on a rolling basis, so dates vary. Each source row shows its latest check date.

Tell us which casino and source record looks wrong. We check the original record and apply the same published rules when the source record changes.

Yes. We check the source records and apply the same published rules when a source record changes. A request or payment does not alter the calculation or display order.

Payment or update requests do not override our published calculation and sorting rules. Scores and ordering can change when source records are updated or you change the sort and filters.

Gambling Therapy: Free online support in several languages. Check the service's opening hours. Gamblers Anonymous: Peer support meetings in many countries. You can also seek a gambling-support service where you live.

Check the self-exclusion tools available through your local regulator or casino account. BetBlocker: Free software to block gambling sites on your devices.